The whole delivery is a sum of all parts with customer benefits kept at the apex
HRI takes pride in being a partner and not a supplier, attracts a sustainable relationship than a point service intervention.
This requires operations to be be at end – to – end scale; bringing expert integration at the upstream level, in process and at the downstream level, post product delivery.
Therefore, we synergize with our clients right from the beginning – from being material defining specialists, to tailoring the designs and supporting through series production which is followed by on – the go service & maintenance consultation.
Defining a wholesome service covering multi – facets in all our client engagements through:
- Proactive & Responsive Communication
- Anticipation of stated & un – stated customer needs
- Customer Service Discipline
- Synergy at order conception to product development.
- Timely dispatch and export management
- Pre and Post Sale Support